The Best Airlines in the World 2024

Explore The Best Airlines in the world 2024 excelling in service, safety, comfort & reliability. Discover top ranking airlines in the world in 2024 and why they considered to be the best.
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Let’s talk about the best airlines in the world for 2024. Your choice of airline can make a big difference in your travel experience. It’s important to pick airlines that are known for good customer service, comfort, and dependability. We’re going to look at top airlines based on their 2024 Awards, performance, customer service, and many other criteria. Let’s discover what makes these airlines the best and why passengers around the world love them. With this information, you’ll be able to make smart choices and improve your travel experiences.

Who Picks the top airlines in the world?

Several aviation industry organizations conduct surveys and evaluations to determine the best airlines, but some of the most well-known and respected ones include:

  1. Skytrax is a UK-based air transport rating organization that has been conducting airline and airport surveys since 1999. Its World Airline Awards are considered one of the most prestigious and comprehensive airline passenger satisfaction surveys in the world.
  2. AirlineRatings.com is an independent aviation safety and product rating website that assesses airlines based on factors such as fleet age, safety record, passenger reviews, and product offerings.
  3. J.D. Power is a global market research company that conducts customer satisfaction surveys across various industries, including airlines. Its airline satisfaction survey assesses airline performance based on factors such as cost and fees, in-flight services, boarding/deplaning/baggage, and flight crew.
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While each of these organizations has its unique methodology and criteria, they are generally regarded as reliable sources for assessing airline performance and determining the best airlines.

Airlines Ranking Factors

  • Safety record
  • On-time performance
  • Comfort and amenities (such as seat comfort, in-flight entertainment, and food)
  • Service (including customer service and the attitude of the staff)
  • Frequent flyer programs and loyalty rewards
  • Network and route offerings
  • Price competitiveness
  • Environmental and sustainability practices
  • In-flight technology and connectivity
  • Awards and recognition in the industry

Best Airlines

Top World Airlines of 2024

1

Qatar Airways

World Class Service and Routes

Based on the 2024 recognitions and awards highlighted, it appears that Qatar Airways might have an edge in being one of the best airlines in 2024. Here’s why:

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  1. APEX CEO Lifetime Achievement Award: This prestigious award was presented to the Qatar Airways Group CEO H.E. Akbar Al Baker, recognizing his relentless pursuit of excellence and his contributions to setting industry standards. The award also acknowledged his role in enhancing the passenger experience for Qatar Airways.
  2. 2024 APEX World Class: Qatar Airways is one of the airlines recognized in this category, which is the premier success category of air travel. This award highlights airlines that excel in customer service, service quality, safety, and health control initiatives.
  3. APEX Best In Airline Awards: Qatar Airways won the Best Food and Beverage category, further demonstrating their commitment to passenger service and experience. The Group CEO H.E. Akbar Al Baker also accepted the Best in Entertainment Award in the Middle East for Qatar Airways.

While other airlines have also received significant awards, the combination of recognitions for Qatar Airways, along with the Lifetime Achievement Award for its CEO, indicates a strong and consistent commitment to excellent service and passenger experience. This suggests that Qatar Airways could potentially be the best airline in 2024.

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Qatar Airways is the national airline of Qatar. The airline was founded in 1993 by the government of Qatar and began operations in 1997 with a route between Doha and Dubai. Since then, the airline has grown rapidly and flies to over 160 destinations worldwide.

In the early years, Qatar Airways primarily focused on expanding its route network within the Middle East. However, in the 2000s, the airline began to expand its international reach, with destinations in Europe, Africa, Asia, and the Americas.

In 2007, Qatar Airways became a member of the OneWorld airline alliance, which gave the airline access to a global network of partner airlines and airports.

In 2013, Qatar Airways was named Airline of the Year by Skytrax, the leading airline and airport review and ranking website, and it has been consistently ranked among the top airlines in the world.

In 2017, Qatar Airways’ CEO announced the airline would launch flights to Rio de Janeiro, Santiago, Buenos Aires, and Sao Paulo, which would make Qatar Airways the first Gulf carrier to fly to South America.

In 2020, due to the COVID-19 pandemic, the airline was forced to reduce its operations and temporarily suspend flights to certain destinations. However, Qatar Airways has since resumed some of its flights and continues to adapt to the changing travel landscape.

Overall, Qatar Airways has established a reputation as a high-quality airline that provides excellent service and a wide range of destinations to travelers.

2

Singapore Airlines

Excellence in the Sky, Unmatched Customer Service, and Global Reach

Singapore Airlines (SIA) is the flag carrier of the Republic of Singapore and one of the world’s leading airlines, It is considered to be the best airline in the world in 2023, according to multiple sources and criteria. Also based on the various ratings, Singapore Airlines is on the top of the list of the best airlines in the world for 2024.

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Launched in 1972, SIA has built a reputation for exceptional service, innovation, and an unparalleled travel experience. Singapore Airlines’ roots can be traced back to 1947 when Malayan Airways Limited (MAL) was formed. In 1963, with the formation of Malaysia, the airline was renamed Malaysian Airways. In 1966, after Singapore’s separation from Malaysia, the airline was renamed Malaysia-Singapore Airlines (MSA). In 1972, MSA split into two separate entities: Malaysian Airlines System (now Malaysia Airlines) and Singapore Airlines.

SIA has since focused on innovation, investing in new aircraft, and expanding its global network. The airline was the first to fly the Boeing 747-300, Airbus A340-500, and Airbus A380. It has also won numerous awards, including “World’s Best Airline” by Skytrax multiple times, including the very last update in 2023.

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Singapore Airlines operates a global network of routes, serving more than 60 countries across six continents. Its primary hub is at Singapore Changi Airport (SIN). The airline has a strong presence in Southeast Asia, South Asia, East Asia, and Australia. It also operates long-haul flights to Europe, North America, and Africa.

Some key destinations include London, New York, Los Angeles, Sydney, Tokyo, Hong Kong, and Johannesburg. SIA also has codeshare agreements with various airlines, further expanding its network.

Positive
  • Service Excellence: SIA is renowned for its outstanding in-flight service, with the iconic Singapore Girl as a symbol of the airline’s commitment to hospitality.
  • Modern Fleet: The airline invests in modern, fuel-efficient aircraft, offering a comfortable and technologically advanced travel experience.
  • Extensive Network: SIA’s global network and membership in the Star Alliance provide passengers with numerous travel options and seamless connections.
  • Changi Airport Hub: Singapore Changi Airport is consistently ranked as one of the world’s best airports, offering exceptional facilities and services for travelers.
Negatives
  • Premium Pricing: Singapore Airlines often has higher fares compared to other carriers, reflecting its premium positioning.
  • Limited Low-Cost Options: While SIA owns budget subsidiary Scoot, its low-cost offerings are not as extensive as some other carriers in the region.
  • Potential Delays: As a major carrier with a vast network, SIA may experience occasional delays and cancellations due to operational challenges.
3

Air New Zealand

World’s Best & Safest Airline in 2024

Air New Zealand reclaimed the top spot in AirlineRatings.com’s 2024 ranking, known for its excellent safety record and innovative in-flight experiences. The airline was first established in 1940 as Tasman Empire Airways Limited (TEAL), a joint venture between the governments of New Zealand and Australia. TEAL operated flights between the two countries using flying boats.

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Photo by Masakatsu Ukon via Flicker

Air New Zealand’s Global Reach

  • Flies to over 20 domestic and 30 international destinations across 18 countries, primarily around the Pacific Rim.
  • Operates through three main hubs: Auckland, Christchurch, and Wellington.
  • Offers popular routes to Australia, the Pacific Islands, Asia, and even North America.

Air New Zealand’s Safety

  • Consistently ranked as one of the safest airlines globally, holding the top spot in AirlineRatings.com’s 2024 ranking.
  • Strong focus on training, maintenance, and operational excellence.
  • Innovative safety initiatives like the world’s first commercial trial of wearable fatigue detectors for pilots.
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About Air New Zealand

In 1965, the airline changed its name to Air New Zealand and began operating jet aircraft. In the following years, the airline expanded its route network to include destinations in Asia, the Pacific, and North America.

In the 1970s and 1980s, Air New Zealand developed a strong reputation for its innovative marketing campaigns and in-flight service. The airline also established a strong presence in the Pacific market, becoming one of the leading airlines in the region.

In 2000, Air New Zealand merged with Ansett Australia, which expanded the airline’s network to include more destinations in Australia.

In 2011, Air New Zealand was named Airline of the Year by Air Transport World, an industry magazine, and it has been consistently ranked among the top airlines in the world.

In recent years, Air New Zealand has focused on expanding its long-haul route network, launching new flights to destinations such as Houston, Buenos Aires, and Chicago. The airline also placed a significant order for new Boeing 787-9 Dreamliner aircraft to replace its older Boeing 747s and 777s.

4

ANA Airline

Renowned for impeccable on-time performance

ANA, or All Nippon Airways, is one of the largest airlines in Japan and one of the world’s leading airlines. The airline was founded in 1952 and today operates a large domestic and international network, with its main hub located at Tokyo’s Narita International Airport.

ANA Airlines Japan

In addition to its passenger airline business, ANA also operates several subsidiary companies, including ANA Wings (regional airline), Vanilla Air (low-cost airline), and Air Japan (charter airline). ANA is also a member of the Star Alliance, a global airline alliance that allows customers to earn and redeem frequent flyer miles across multiple airlines.

ANA operates a modern fleet of aircraft, with a focus on fuel efficiency and environmental sustainability. The airline offers a range of classes, including Economy, Premium Economy, Business, and First, with in-flight entertainment and dining options available on many flights.

ANA has received numerous awards and accolades over the years, including being named the world’s best airport service and best airline staff service in Asia by Skytrax in 2021. The airline is also known for its commitment to sustainability, with a focus on reducing carbon emissions and promoting eco-friendly practices.

5

Emirates Airline

Connecting East and West in luxurious comfort

Emirates is the national airline of the United Arab Emirates (UAE) and is based in Dubai. The airline was founded in 1985 by the government of Dubai with the backing of the royal family. The airline started with just two aircraft flying to just three destinations.

In the following years, Emirates rapidly expanded its route network, adding new destinations in the Middle East, Africa, Asia, Europe, and North America. The airline also invested heavily in new aircraft, becoming one of the largest operators of Airbus A380s and Boeing 777s in the world.

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In the late 1990s and early 2000s, Emirates established itself as a major player in the global airline industry, winning numerous awards and accolades for its service and amenities.

In 2003, Emirates joined the global airline alliance SkyTeam.

In 2013, Emirates was named Airline of the Year by Skytrax, the leading airline and airport review and ranking website.

In recent years, Emirates has continued to expand its route network and fleet, launching new flights to destinations such as Santiago, Panama City, and Mexico City. The airline has also invested in new technologies such as the Boeing 777X and the Airbus A380neo.

6

Qantas Airline

Australia’s Iconic Flag Carrier, Soaring to New Heights

Qantas Airways, or Qantas for short, is the flag carrier airline of Australia and one of the largest and oldest airlines in the world. The airline was founded in 1920 and today operates an extensive domestic and international network, with its main hub located in Sydney.

Qantas operates a diverse fleet of aircraft, including Boeing and Airbus models, and offers a range of classes, including Economy, Premium Economy, Business, and First. The airline is known for its focus on safety, with a strong safety record and an emphasis on continuous safety improvements.

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In addition to its core passenger airline business, Qantas also operates several subsidiary companies, including QantasLink (regional airline), Jetstar (low-cost airline), and Qantas Freight (cargo division).

Qantas is a member of the Oneworld airline alliance and has codeshare agreements with several other airlines. The airline has received numerous awards and accolades over the years, including being named the world’s safest airline by AirlineRatings.com for several years running, and is rated as a 5-star airline by Skytrax.

7

Japan Airline

Japan’s Premier Airline, Bridging Continents with Ease

Japan Airlines (JAL) is the flag carrier airline of Japan and one of the largest airlines in Asia. The company operates a fleet of more than 230 aircraft and serves more than 90 destinations worldwide. It is a member of the OneWorld alliance, which includes other major airlines such as American Airlines, British Airways, and Cathay Pacific.

JAL was founded in 1951 and became the national airline of Japan in 1953. The airline has had a turbulent history, with a major bankruptcy in 2010 that resulted in a government bailout and restructuring of the company. However, JAL has since regained profitability and has focused on improving its customer experience and expanding its network.

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JAL offers a variety of classes for its passengers, including First Class, Business Class, Premium Economy, and Economy. In First Class, passengers can enjoy spacious seats, personal entertainment screens, and a gourmet menu created by Michelin-starred chefs. Business Class passengers also have access to comfortable seats, as well as priority boarding and baggage handling.

JAL is known for its high level of customer service, with flight attendants trained in the traditional Japanese hospitality known as Omotenashi. The airline also offers a frequent flyer program called JAL Mileage Bank, which allows members to earn and redeem miles for flights and other rewards.

In recent years, JAL has focused on expanding its international network, particularly in the Americas. The airline has also invested in new technology, including a partnership with Boom Supersonic to develop a new supersonic aircraft that could travel from Tokyo to San Francisco in just 6 hours.

2024 Winner Airlines

2024 APEX AWARD WINNERS:

  • Delta Air Lines – Innovation Award for Best Inflight Connectivity 
  • FlightPath3D – Innovation Award for Best Inflight Entertainment

2024 APEX/IFSA AWARD WINNER: 

  • Delta Flight Products – Innovation Award for Best Cabin

2024 IFSA AWARD WINNERS: 

  • SriLankan Airlines – Best Inflight Food or Beverage 
  • Emirates – Best Onboard Amenity 

Other Top Airlines in the world:

  • Cathay Pacific
  • Virgin Atlantic
  • United Airlines
  • EVA Air
  • British Airways
  • Lufthansa
  • Finnair
  • KLM
  • Hawaiian Airlines
  • Alaska Airlines
  • Virgin Australia
  • Etihad Airways

The Best Airlines For Customer Service

Singapore Airlines: A Customer Service Champion

Singapore Airlines has earned a reputation for its outstanding customer service, consistently receiving accolades for its efforts. Among these, the prestigious Skytrax World Airline Awards has crowned Singapore Airlines as the Best Airline in the World six times in a row. The airline’s staff are renowned for their warm, attentive approach, ensuring that passengers feel comfortable and well-cared for. In addition, Singapore Airlines provides an array of amenities to enhance the travel experience, such as lie-flat seats, an extensive in-flight entertainment system, and luxurious airport lounges for relaxation.

Qatar Airways: A Royal Treatment

Qatar Airways is another airline that has garnered a reputation for exceptional customer service. It has been honored with numerous awards, including the Skytrax World Airline Awards for Best Business Class for three consecutive years. The airline’s employees are celebrated for their friendly and attentive nature, ensuring passengers have a memorable journey. Qatar Airways also boasts an impressive range of amenities, such as lie-flat seats, cutting-edge in-flight entertainment, and lavish airport lounges to provide the ultimate travel experience.

Emirates: The Jewel of the Middle East

Emirates shines as yet another airline exemplifying excellence in customer service. For an incredible 15 consecutive years, the Skytrax World Airline Awards has named Emirates the Best Airline in the Middle East. The airline’s staff are consistently commended for their amiable and attentive demeanor, contributing to a pleasant travel experience. Emirates also offers a plethora of amenities, including lie-flat seats, state-of-the-art in-flight entertainment, and opulent airport lounges.

The Best Airlines for Routes

Emirates: Soaring to New Heights

Emirates boasts the most comprehensive route network in the world, offering flights to over 160 destinations across more than 80 countries, allowing passengers to easily explore the globe.

Qatar Airways: Connecting Continents

Qatar Airways provides an expansive range of routes, flying to over 150 destinations in more than 70 countries, ensuring passengers can traverse the world seamlessly.

Singapore Airlines: A Gateway to the World

Singapore Airlines offers an impressive route network, with flights to over 120 destinations in over 60 countries, facilitating global exploration and discovery for its passengers.

Read More: The best airlines in USA

Airlines with the Best Loyalty Programs

Alaska Airlines Mileage Plan

The Alaska Airlines Mileage Plan is highly regarded for its comprehensive rewards program, catering to travelers who frequent various destinations in Alaska, West Coast cities, major transportation hubs, and select international destinations. Members can earn miles on Alaska Airlines flights and eligible flights on its 23 partner airlines, including Oneworld members like American Airlines, Iberia, and British Airways.

American Airlines AAdvantage

American Airlines’ AAdvantage program is well-suited for travelers based in cities throughout the United States, offering opportunities to earn Loyalty Points and base miles for flights on American Airlines, American Eagle, and codeshare flights operated by other airlines like JetBlue and Hawaiian Airlines. The program provides priority boarding, airport lounge access, and complimentary upgrades.

Delta SkyMiles

Delta’s SkyMiles program is recognized for its focus on making elite status count, offering valuable rewards and benefits for frequent travelers. Members can earn and use miles on Delta and its 40-plus airline partners, many of which are part of the Star Alliance network.

United MileagePlus

United’s MileagePlus program is popular for its extensive route network and valuable benefits for members. It has over 110 million members globally and offers opportunities to earn and redeem miles on United and its Star Alliance partners.

Emirates Skywards

Emirates’ Skywards program is a top choice for long-haul international travelers, with a vast base of over 30 million members. It offers great redemption options and benefits for passengers traveling with Emirates.

The Best Airlines for Amenities

Emirates: Indulgence at Its Finest

Emirates provides extensive amenities to ensure travelers’ comfort and enjoyment, including lie-flat seats, an advanced in-flight entertainment system, and lavish airport lounges. The airline’s unique first-class service takes luxury to a new level, featuring a private suite, a dedicated chef crafting exquisite meals, and a personal butler to cater to passengers’ every need.

Qatar Airways: An Elevated Business Class Experience

Qatar Airways also offers an impressive array of amenities, such as lie-flat seats, a comprehensive in-flight entertainment system, and sumptuous airport lounges. The airline’s distinctive Business Class service goes above and beyond, presenting passengers with a fully flat bed, a personal space for relaxation and productivity, and a dedicated chef to curate delectable culinary experiences.

Singapore Airlines: Tailored Comfort and Sophistication

Singapore Airlines ensures passengers’ satisfaction with a broad range of amenities, including lie-flat seats, a diverse in-flight entertainment system, and elegant airport lounges. The airline’s exceptional Business Class service provides a fully flat bed for ultimate relaxation, a personal space to unwind or work, and a dedicated chef to create mouthwatering dishes tailored to individual preferences.

Innovations in Airline Industry for 2024

Technology and Comfort Innovations

The year 2024 is witnessing a significant wave of technological and comfort innovations in the airline industry. Airlines are increasingly focusing on enhancing the overall travel experience for passengers through the integration of cutting-edge technologies and the introduction of new comfort features. One of the most notable technological advancements is the widespread adoption of sustainable aviation fuel (SAF) and electric aircraft, which are aimed at reducing carbon emissions and making air travel more environmentally friendly.

Additionally, airlines are investing in state-of-the-art inflight entertainment systems, high-speed Wi-Fi, and advanced connectivity solutions to keep passengers engaged and connected throughout their journey. Furthermore, the integration of biometric technology for seamless and contactless passenger processing is becoming more prevalent, streamlining the check-in, security, and boarding processes.

How Airlines Are Enhancing the Travel Experience

Airlines are proactively enhancing the travel experience by implementing a range of initiatives that prioritize passenger comfort and convenience. Cabin redesigns and seating innovations are at the forefront of these efforts, with airlines introducing more spacious and ergonomic seating configurations to ensure a higher level of comfort for passengers. Moreover, there is a growing emphasis on personalized services and amenities, with airlines offering tailored inflight dining options, premium sleep kits, and enhanced onboard service to cater to the unique preferences of travelers.

In addition to physical comfort, airlines are also focusing on mental well-being by providing mindfulness and relaxation programs, as well as dedicated wellness spaces onboard. Furthermore, the integration of augmented reality (AR) and virtual reality (VR) technologies is revolutionizing the way passengers experience air travel, offering immersive entertainment and virtual destination experiences. These collective efforts reflect the industry’s commitment to redefining the travel experience and setting new standards for passenger satisfaction.

People Also Ask About Airlines

FAQ

  • What factors should I consider when choosing the best airline?

    Consider factors such as safety, on-time performance, customer service, inflight amenities, frequent flier programs, and ticket prices. Research and compare different airlines based on these factors to find the best one for your travel needs.

  • How important is the airline’s safety record when choosing the best option?

    The safety record is an essential factor to consider as it ensures a secure and comfortable journey. Consult third-party sources like the International Air Transport Association (IATA) and AirlineRatings.com to review the safety records of different airlines.

  • Does the best airline always mean the most expensive option?

    No, the best airline for you depends on your preferences and budget. While some premium airlines offer exceptional service and amenities, there are also budget-friendly options that provide a good balance between cost and quality.

  • Can I rely on customer reviews to choose the best airline?

    Customer reviews can provide valuable insights into the airline’s overall service quality, but it’s essential to read multiple reviews to get a balanced perspective. Websites like TripAdvisor, Google Reviews, and airline-specific forums can be useful resources.

  • What airlines go all-out for luxury travelers?

    Airlines like Emirates, Qatar Airways, Singapore Airlines, and Etihad Airways offer opulent First and Business Class suites with top-notch amenities, gourmet dining, and personalized service.

  • Are there any new award winners or exciting developments to watch in 2024?

    Keep an eye out for new routes and expanded networks, especially with destinations like Tulum gaining popularity. Look for airlines like United Airlines to introduce advanced entertainment systems or innovative cabin designs. Follow TripWays for frequent updates on the airline’s rating worldwide.

  • What are some examples of the best airlines in the world?

    Some examples of highly-rated airlines include Singapore Airlines, Qatar Airways, Emirates, and ANA All Nippon Airways. However, the best airline for you depends on your preferences, budget, and travel needs.

  • Are there any reliable sources to find the best airline rankings?

    Yes, organizations like Skytrax, AirlineRatings.com, and J.D. Power provide annual rankings and ratings based on various factors like safety, customer satisfaction, and product offerings. These can be useful starting points to identify the best airlines.

  • How can I determine if an airline’s frequent flier program is worthwhile?

    Compare the earning and redemption rates, partner airlines, and other benefits such as priority boarding and lounge access. Evaluate these factors based on your travel preferences and frequency to determine if the program is suitable for you.

  • I mainly travel within North America. Who should I choose for domestic flights?

    Delta Air Lines is consistently ranked top in the US for overall experience, while Southwest Airlines shines for budget-friendly options and generous baggage policies. Alaska Airlines excels in customer service and regional coverage.

  • Which airlines are leading the way in innovation and sustainability?

    Delta Air Lines has been recognized for its in-flight connectivity advancements, while Icelandair and Air New Zealand are at the forefront of eco-conscious practices. Several airlines are also investing in biofuels and carbon offsetting programs.

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